Shipping Policy
SHIPPING POLICY
At Wellington Wardrobe, we strive to make the ordering and delivery process as smooth as possible. Below you’ll find detailed information on how we handle orders and deliveries:
Delivery Timeframes
1. Order Processing:
Orders are processed within 1–3 working days.
If you place an order during the week, it is typically processed within 1 working day.
Orders placed on Friday evenings or over the weekend may take a little longer.
2. Delivery Time:
Once your order has been processed, it will be dispatched, with delivery typically taking 8–12 working days.
We are committed to ensuring your order arrives promptly, but if you have any questions, feel free to contact our Customer Service Team at customerservice@wellingtonwardrobe.com.
Placing an Order
The ordering process is simple:
- Choose Your Product:
Visit the product page and click the “Add to Cart” button.
Ensure you’ve selected the correct size, colour, or other product variations.
- Proceed to Checkout:
Once ready, click the “Proceed to Checkout” button.
Enter your address details accurately on the Information Page.
- Review & Confirm:
On the Dispatch Page, confirm your address and note that shipping is always free.
Click “Proceed to Payment” to continue.
- Secure Payment:
All payment options are SSL-encrypted for your security. Choose from:
- Klarna (deferred payment)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal
- EPS
- Immediately
- Complete Your Order:
Click “Complete Order” and follow the instructions for your chosen payment method.
For any issues during the ordering process, contact us at customerservice@wellingtonwardrobe.com.
Shipping Costs
Good news: All shipping is completely free, regardless of order size or quantity.
There is no minimum order requirement, so feel free to shop to your heart’s content!
Shipping Your Order
Once you’ve found your perfect look or accessory, we’ll process your order and ship it as quickly as possible. To keep our prices fair and sustainable, we consolidate parcels and ship them in bulk once we’ve reached our minimum quantity threshold.
Please note that due to high demand and ongoing impacts from global events (e.g., COVID-19), there may be occasional delays. Rest assured, we are doing our best to dispatch your order promptly.
Need Your Order Dispatched Urgently?
If you need your order shipped right away, contact us at customerservice@wellingtonwardrobe.com. Our team will gladly assist you in finding the best solution.
